What to Do When a Trucker’s Insurance Company Calls You After a New York Accident

There is nothing easy about the days following a New York truck accident injury. As you are trying to recover, take care of your family and make arrangements at work, the phone is likely to ring. This time, however, it won't be a friend or relative checking in on you. This time it may be the trucking company's insurance agent.

Here's How to Handle the Insurance Company Phone Call

Whether you are anticipating a call from the insurance agent or the message is already on your voicemail, our New York accident lawyers recommend that you:
  • Be nice. If you understand what you are trying to accomplish in the conversation, it is easier to stay calm and to be polite. You won't gain any advantages by being hostile or angry.
  • Provide limited information. It is okay to verify your name, address, and time and location of the accident. Beyond that, however, it is important be careful. Do NOT give details about the accident, your injuries or your recovery. Do NOT discuss settlement offers.
  • Verify the name of the person with whom you are speaking and the company that person represents.
  • Limit future phone calls. Explain that you will have nothing to talk about until the accident investigation is completed and a doctor has thoroughly evaluated your injuries and provided a prognosis. 
  • Write down anything that you think may be important. Did the insurance agent say anything that may be useful to your case? Offer a settlement number? Pressure you in any way? If so, write it down and share the information with your New York accident attorney.

Move on to the Next Phone Call: Your New York Truck Accident Lawyer

If you've been hurt in a New York trucking accident then you don't need to deal with the insurance company or negotiate your settlement alone. Instead, it is important to call an experienced New York City accident attorney at 1-800-PAGAN-911 for more information about your rights and potential recovery.